UAE
Full-Time
3rd Jun 2025
Qualifications
- BA (Hons)
Overview
The Global Schools Group (GSG) is a network of leading international schools that provides a world-class learning experience across 64 campuses worldwide. It emphasizes holistic education, innovation, and leadership development, offering multiple international curricula1. GSG is recognized as the "World's Most Awarded Network of Schools," with over 600 awards for excellence in education and management3. It fosters a global community through diversity, advanced infrastructure, and seamless integration within its network
Responsibilities
Reception & Front Office Management:
Greet and welcome visitors, parents, and students in a professional and courteous manner.
Manage the front desk, answer incoming calls, and direct queries to appropriate departments.
Maintain a clean, organized, and welcoming reception area.
Handle general administrative tasks such as filing, copying, data entry, and managing the school calendar.
Manage visitor logs, issue badges, and ensure security protocols are followed.
Parent Communication & Engagement:
Act as the main liaison between parents and school administration.
Respond promptly to parent inquiries and concerns via phone, email, or in person.
Share relevant school updates, newsletters, and notices through parent communication platforms.
Organize and support parent events, school tours, and welcome sessions for new families.
Customer Service & Relationship Management:
Maintain positive and supportive relationships with parents and ensure high satisfaction.
Track and follow up on feedback or concerns to ensure timely resolution.
Maintain accurate parent contact records in the school’s CRM or management systems.
Administrative Support:
Collaborate with academic and non-academic staff to ensure smooth school operations.
Assist in coordinating logistics for meetings, events, and parent-teacher conferences.
Support internal communications and data reporting related to parent engagement and front office performance.
Skills Description
Bachelor’s degree in Communication, Business Administration, Hospitality, or a related field.
2–3 years of experience in a receptionist, customer service, or school liaison role.
Excellent verbal and written communication skills in English; other languages (e.g., Arabic, French) are a plus.
Professional appearance and demeanor with a welcoming personality.
Strong organizational and time-management skills.
Proficiency in Microsoft Office Suite and school management systems
Skills
Public Relation & Communications
Perks that make life at GSG even better
Discover a world of extraordinary perks that go beyond the ordinary, making your experience in our company truly exceptional.
Live well
At GSF, we know that health is more than doctor visits and life is much more than work. That’s why we go beyond generous medical, dental, and vision benefits for you and your family.
Never stop learning
Want to explore data science, pick up new coding skills, or get that MBA? We love it! Learning is everything around here, so we kick in serious cash for higher education
Take time to recharge
Not gonna lie — we work hard here. But we work smart, too, by balancing things out with vacations, holidays, and company breaks plus time off when personal or family challenges crop up.
Fuel your creativity
At GSF, Focus. Energy. Yummy snacks and those fizzy waters you love. It takes a lot to be creative all day, but we’ve got you covered. Practice meditation and mindfulness.
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