The Role includes:
- Maintaining efficient office services by organizing office operations and procedures
- Control correspondence, design filing systems, assign and monitor clerical functions
- Ensure that the management is informed of any customers’ feedback
- Prepare the Weekly Food Cost Reports (Weekly Variance Report, Menu Costing, Internal Credit Notes and Retail Stock (if any)
- Process requisition sheets and petty cash from kitchen and bar in the system
- Submission of daily sales report (bankable sales page), void transaction detail, promo/discount, complete sales pack and management meals
- Compile petty cash schedule and complete cheque requisition
- Deposits daily cash up to the bank
- Complete the bank deposit slips and ensure its accordance with the bankable sales report
- Banking of cash (i.e. bank to be finalized, arrange for Group 4 Security for cash collection and deposit)
- Ensure that credit card sales are checked with sales report and the download from credit card machine
- Ensure that all cash sales are recounted and checked as per the denomination schedule of the sales pack
- Monitor actual usage of annual leave in comparison with the leave calendar. Report any discrepancy, should there be any.
- Coordinate time& attendance related activities and
- Work closely with HR Department and carry out required activities
- Track leave of absence and report to the management and HR Department
- Update WebHR with monthly schedule and report any discrepancies
- Follow up employee transfers between locations and take necessary actions
- Follow up annual leave, sick leave forms etc.
- Share Employee Request Form for new hires and ensure smooth onboarding at the restaurant
- Coordinate clearance form for the leavers and share relevant document with HR Department
- Performs other duties pertinent to this job as assigned.
- Communication & Working Relationships
- Works closely with colleagues to guarantee effective communication of customer flow and bookings
- Coordinates with different departments in the Head office to guarantee effective communication and to ensure information transmission at all times
Requirements
- BA degree in Hospitality Management or Hospitality Degree
- Minimum 2 years of experience in a similar position
- Excellent communication Skills
- Excellent interpersonal Skills
- Excellent organizational Skills
- Strong organizational and time management skills
- Ability to manage in a diverse environment with a focus on client and customer services
- Passion for providing the highest standards of service to the guests
- Ability to work under stress
- Highly cooperative team spirit
- Excellent computer skills