F&B Hostess
An exciting opportunity has arisen for an F&B Hostess to join our Rixos The Palm team. To provide exceptional service to the guests & maintains the overall efficiency of standards set.
- Your team and working environment:
- Rixos The Palm Dubai Hotel & Suites is a multi-awarded family beach destination situated on the iconic Palm Jumeirah Dubai.
At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos The Palm, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Join our dynamic team as an F&B Hostess in the vibrant city of Dubai, United Arab Emirates! We're looking for a friendly and professional individual to be the welcoming face of our restaurant, ensuring our guests have an exceptional dining experience from the moment they arrive.
- Greet and warmly welcome guests, creating a positive first impression
- Manage reservations and seating arrangements efficiently using our computerized system
- Guide guests to their tables and provide menus, ensuring their comfort
- Assist guests with menu information and special requests
- Coordinate with kitchen and wait staff to ensure smooth service flow
- Handle guest inquiries and concerns with empathy and professionalism
- Maintain cleanliness and organization of the reception area
- Support the F&B team in various tasks as needed
- Ensure compliance with health and safety regulations
- Assist in organizing and managing special events or promotions
Qualifications
- Minimum 1 year of experience as a Hostess in a reputable hotel or restaurant
- High school diploma or equivalent
- Strong knowledge of F&B products and services
- Exceptional customer service skills with a focus on guest satisfaction
- Excellent interpersonal and problem-solving skills
- Outstanding communication skills in English (knowledge of Arabic is a plus)
- Basic computer skills for managing reservations and seating arrangements
- Ability to work efficiently in a fast-paced, high-pressure environment
- Strong team player with a collaborative mindset
- Physical stamina to stand for extended periods
- Flexibility to work various shifts, including weekends and holidays
- Excellent grooming and presentation skills
- Ability to multitask and prioritize effectively
- Valid UAE work visa or ability to obtain one