Emirates Flight Catering - Dubai

Organization : SOUTH WING

Description :

Applications are invited for the position of Assistant Food & Beverage Manager

  • Position within: Food & Beverage Airport Department
  • Reports to: Food & Beverage Manager
  • Location : Dubai International Airport
  • Category : Hospitality
  • Department : Al Majlis Lounge

Key Accountabilities

  • Ensure that all customers are provided with the highest quality of food and service through cost effective and efficient management.
  • Ensure that performance objectives are set for all staff, performance appraisals are conducted, staff development plans and activities are in place and that matters of poor performance are addressed.
  • Ensure that assigned staff are professionally supervised, trained and motivated to achieve the objectives agreed upon and provide necessary guidance whenever required.
  • Responsible for carrying out disciplinary investigations into alleged misconduct, determining investigation findings and recommending outcomes.
  • Propose improvements to menus, work methods and procedures, which will help to reduce overheads and increase sales and operational excellence.
  • Ensure that the standards of the service, the quality and prices of food items are maintained to a satisfactory level.
  • Perform regular checks on the F & B outlets of responsibility in DIA & Al Majlis Lounge and ensure that Standard Operational Procedures are followed.
  • Assist the F&B Manager in preparing the monthly report on all F&B activities and in any other related tasks.
  • Ensure compliance with the company safety system and processes and to align to EKFC safety standards and government regulations to ensure that a safe and effective environment is provided to staff, contractors, suppliers and customers.
  • Apply the Quality Policy and Quality System established in accordance with ISO 9001: 2008 international standards and executes all responsibilities according to the department work procedures while reflecting EKFC Quality Policy.

Essential Requirements and Competencies

  • Diploma holder in Hotel Management or equivalent qualification.
  • High standards of verbal and written communication in English.
  • Should have significant supervisory skills and organization competencies.
  • Experience in 4-5 star hotel environment or high-end establishment.
  • Demonstrated ability to lead a workforce of multinational employees in big scale
  • Knowledge of various food services styles.
  • Familiarity with food/beverage and cost control
  • Ability to resolve customer complaints and anticipate emerging customer needs to continually improve service standards
  • A professional manner with the ability to work under pressure to meet targets and achieve results
  • Strong planning and organisational skills with the ability to multi-task and manage time effectively
  • Ability to collaborate cross functionally and at all levels and team based approach including ability to positively manage conflict.
  • Delivers effective, well-structured written/ spoken communication, with impact and energy.
  • High level of commitment to continuous improvement and adaptability to change

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