Cargo Agent

The Emirates Group - Dubai

Job Purpose: To perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout Cargo Operations (Export and Import). Job Outline: Execute - Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner - Follows the day-to-day operations related to own job - Discusses safety concerns openly and reports them to the relevant supervisor - Complies with relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment - Guides and assists the team of Loaders and Equipment Operators in cargo handling activities ( build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards - Inspects and validates against relevant documentation and counts goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures - Enters data manually or automatically in the cargo systems in a timely manner - Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail - Handles and loads all special cargo (dangerous goods, live animals, valuable goods, etc..) in line with IATA manuals - Performs all related cargo handling activities and operates equipment as required ( Tow Trucks, forklifts, etc) for movement of loads. - Loads and unloads cargo from ULDs / Aircrafts and Trucks as appropriate in a timely manner
Qualifications & Experience: Qualifications: - Minimum 10 years schooling Experience: - 2 years of experience in Logistics and Cargo (1 year in case of Higher Secondary education) Knowledge/Skills: - Cargo Product Knowledge & Documentation. - Cargo Special Load Handling - Dangerous Goods Handling - Ramp safety induction - Introductory to Civil Aviation. - Basic Airline Security Course - DACS+, CAMSYS

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