Network and Security, Manager

Network & Security Manager :

At Digital14, trust is at the heart of everything we do just because it is essential to every part of our connected digital world. Whether its enjoying the freedom of a protected internet, secure transactions or safe communications - we protect, transform and nurture today so that all people can flourish with the freedom to achieve their potential tomorrow.

In this role, you will:

• Operational
  • Directly or indirectly participate in the preparation and improvement of the IT Service Management policies, procedures and guidelines
  • Ensure operational documentation meets completeness and quality thresholds
  • Create, analyze and improve team KPIs
  • Report team progress and challenges to senior management
  • Understand and participate in all Network and Security related initiatives and projects
• Strategical
  • Develop the team in line with current and future business requirements
  • Contribute to the Client Operations team strategy
  • Develop and maintain positive relationships with key suppliers/partners and stakeholders
  • Work collaboratively with other technology experts to shape the future of our services and to bring positive changes
• Financial
  • Develop and present forecasting requirements, participate in the annual budget process, schedule expenditures for the Network and Security team, analyze variances and initiate corrective action
  • Assist in developing new service offerings for the Client Operations sub unit in the domains of Managed Services
• Technology
  • Stay up to date with new and emerging technologies to support transformation and growth
  • Act as a technology advocate for current and future projects
• People:
  • Responsible for managing the team including conflict management, performance appraisals and career development
  • Provide expert level advice, guidance and assistance to less experienced colleagues
  • Provide effective leadership and mentoring to other staff members
  • Recruiting and welding together a high performing team

Education, Experience, and Licensing Requirements :

• Bachelors in Computer Science, Computer Engineering, Information Technology, Information Systems or equivalent
• 7+ Yrs. of relevant experience, at least 5 Yrs. in similar role

Skills (Technical & Non-Technical)

Preferred Certifications/Training:

• CCNP (Data Center)
• CCNP (Routing and Switching)
• CCNP (Security)
• Fortinet Network Security Expert (Fortinet NSE)
• Palo Alto Networks Certified Network Security Engineer (PCNSE)
• Certified Information Systems Security Professional (CISSP)
• GIAC Security Expert (GSE)
• MS Azure and AWS Certification
• Project Management Professional (PMP)
• ITIL v3 Foundation

Background:

• Progressive experience managing a high performing Network and Security team
• Progressive experience in client facing operational management
• Progressive experience in ITSM and ITIL
• Progressive experience creating, analyzing and improving team KPIs
• Progressive experience with developing and maintaining team budget
• Progressive experience in building and developing teams

Working in Abu Dhabi:

Just off the Arab Gulf and right at the edge of your imagination, is a place where geniuses make their cyber security dreams come true. At Digital14, we’re turning our biggest ideas into reality in the fastest moving and most dynamic city on the planet. Working here, you’ll lead technical innovation in the region while taking advantage of all Abu Dhabi has to offer. From first class healthcare and education, to superior living accommodations and cultural attractions, you’ll find your ideal career and more in this global crossroads. The UAE is one of the safest and most secure areas in the world. And with its location between Europe, Africa and Asia, you’ll expand your worldview in just a short flight. But you won’t have to venture far from the city to experience its diversity. You’ll find people of over 50 nationalities working at Digital14. Join us and see that while far away from the concrete tech jungle, Abu Dhabi is an oasis where your latest innovations will thrive and grow.