Reservation Agent

Sharjah

Company Description:
The Act and 72 Hotels are one of the fastest growing Hotels, under the ownership of Team Engineering Enterprises Ltd. A Sharjah based company, which has branches in Dubai and the Capital City of Abu Dhabi, has many prestigious projects under its built- with the more being added across the Emirates.

One of our organization's most important objectives is to recognize that the service we provide are critically important to our customer. As Hotel representatives, we stand by our responsibilities as well as respond to the professionalism and excellence that's required to be set forth in our work.

Requirements:

• Previous experience of the same position is required
• Must possess outstanding guest services skills and sophisticated verbal communication skills
• Computer literate in Microsoft Window applications required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• You must maximize conversion of reservation calls.
• You must also engage with our guests by possessing a fluid knowledge and understanding of the hotels, local area, community events, and activities available.

Benefits & Perks

• Competitive Medical Benefits Package
• Competitive Wages and Flexible Schedules
• Discounts at our Spas, Restaurant
• Discounts on room rates
• Rules and restrictions apply to all employee benefits and perks

Job Type: Full-time

Experience:

• Hotel Reservation: 3 years (Preferred)