Salon Supervisor-(Female)-UAE

Arab Center for Engineering Studies - Dubai

Job Description and Requirements

Purpose:

The purpose of this role is to Manage Hair & Beauty Salon in UAE and focus on increasing revenue internally by increasing overall client satisfaction, client retention, service and retail sales, upselling, and to ensure salons profitability.

Responsibilities:

  • Ensuring frontdesk, stylist & beauticians are giving great customer service and doing amazing work to ensure clients satisfaction.
  • Increase clients satisfaction.
  • Reduce clients complaints.
  • Increase clients retention.
  • Increase Retail Sales per visited client.
  • Increase average service sales receipt per client.
  • Ensuring salons are always presentable and be rated 5 Star to further enhance clients experience.

Requirements:

  • Experience in any of the following service industries: Hotels, F&B, beauty industry, other hospitality or service industry.
  • Basic management or supervisory experience.
  • Able to Manage a small team of salon staff.
  • Great Customer Service Background
  • Sales Experience
  • Computer skills, Microsoft word, and Excel

Pay Package:

  • Competitive Salary + Sales Commission
  • Free Medical Insurance
  • 30 days paid Vacation + & up to 13 paid local holidays
  • Air ticket allowance
  • Free Salon Services

About the Company:

Kozma & Kozma is an international salon with branches around Qatar, Dubai and Oman. Owned by Americans and Managed by Americans and British. We are rapidly growing around the region. It’s a fun and great place to work Website: www.kozmaandkozma.com

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